Legal
Privacy Policy
How we handle the information you share with us — clearly and without unnecessary complexity.
Last updated: May 2025
This Privacy Policy describes how Anakot Labs ("we", "us", or "our") collects and uses information when you visit our website at anakotla.blog or enrol in one of our courses. We want you to understand what we collect and why, so you can make informed decisions about sharing your information with us.
1. Information We Collect
We may collect the following types of information:
- Contact details — your name, email address, and phone number, when you submit an enquiry or register for a course.
- Usage data — information about how you navigate our website, including pages visited, time spent, and referring sources. This is collected via cookies and standard server logs.
- Communications — the content of messages you send us through our contact form or by email.
- Payment information — processed securely by third-party payment providers. We do not store your payment card details on our servers.
2. How We Use Your Information
The information we collect is used to:
- Respond to your questions and course enquiries in a timely way.
- Process enrolments and send course-related communications such as schedules and mentor contact details.
- Improve our website and course content based on how people use them.
- Send occasional updates about new courses or changes to existing ones — you can opt out at any time.
- Meet legal obligations where applicable under Thai law and relevant data protection standards.
3. Cookies and Tracking
We use cookies to help the site function correctly and to understand how visitors interact with our content. You can read a full description of the cookies we use in our Cookie Policy. You may adjust your cookie preferences at any time using the banner that appears on your first visit.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted service providers — such as email delivery platforms and analytics tools — solely to help us operate our courses and website. These providers are required to handle your data responsibly and are not permitted to use it for their own purposes.
5. Data Retention
We keep your personal information for as long as it is reasonably needed. Enquiry records are typically held for up to twelve months after last contact. Enrolment records may be kept for longer to meet administrative and legal requirements. You may request deletion at any time.
6. Your Rights
You have the right to:
- Ask what personal data we hold about you.
- Request corrections to any inaccurate information.
- Request that we delete your data, subject to any legal obligations we may have.
- Withdraw consent for marketing communications at any time.
To make any of these requests, please contact us at [email protected]. We will aim to respond within fourteen working days.
7. Security
We take reasonable steps to protect the information you share with us. Our website uses HTTPS throughout, and access to personal data within our team is limited to those who need it to carry out their work. No method of transmission or storage is entirely without risk, but we work to keep that risk low.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
9. Children
Our courses are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please get in touch so we can remove it.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page. Continued use of our site after any changes constitutes your acceptance of the updated policy.
11. Contact
If you have questions about this policy or how we handle your data, you are welcome to reach us:
- Email: [email protected]
- Phone: +66 2 367 4915
- Address: 134 Pattaya Sai 2 Road, Bang Lamung, Chonburi 20150, Thailand